Member Assistance

Members can contact Platinum Sky 24 hours a day, 365 days a year for information and practical help. Our specially trained multi-lingual staff is on hand to help with general advice, bookings and assistance. Whether you’re making a dinner reservation or planning a long holiday abroad, our member assistants are fast, efficient and highly trained to offer the best possible service both over the phone and by email.

Dedicated members of Platinum Sky are offered a personal account manager, whose sole aim is to provide personalised attention and complete lifestyle management.

Elite members are provided with a team of personal account managers in all of Platinum Sky's territories, which span the globe. Platinum Sky always strives to go that absolute extra mile for its Elite members, retaining discretion, promoting exclusivity and ensuring full-time on-site assistance whenever it is needed.

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